Returns & Exchanges
At ACAWSO, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for most items. If your order doesn't meet your expectations, our dedicated team is here to ensure a smooth exchange or refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the products are in unused and resellable condition.
Ship the Items
Print your prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing